Next-Generation Digital Commerce for Broadband Operators
More service providers are choosing CORE to drive sales acceleration to better compete for subscribers. With increased pressure to grow sales either as part of network expansion plans or defending existing markets, there is no better time to enable the quickest, most cost-effective way to drive sales success.
Sitting between your website and back office, Atlas CORE is a turnkey digital sales solution with all the capabilities needed to drive digital sales performance.
Accelerate sales with customer-centric sales experiences
The CORE platform is powered by a rules-based CX engine that can quickly adapt to what works best for the customer. Generate sales journeys on demand based upon serviceability rules that can span geography, technology (fiber, fixed wireless, cable), marketing campaign and more.
Drive performance with advanced full-funnel analytics
Utilize data transparency throughout the customer sales flow to enable effective performance management. Buyflow performance, consumer behavior and offer yield are part of the CORE solution with strategic insights from our team of industry experts.
Leverage a nimble, cloud-based ecommerce technology stack
A highly configurable platform, purpose-built for broadband operators, where updates and changes can be made in hours versus weeks. Pairing industry-leading insights with a platform agile enough to quickly take action is paramount for success.
Maximize sales opportunities with automated and nonautomated sales processes
Supporting both automated and nonautomated sales flows preserves the customer experience and unlocks new opportunities for lead capture and sales success.
Extend sales success with omnichannel experiences
CORE extends from the digital sales channel to deliver performance in field sales and retail as well as inbound sales channels. And convert more leads with CORE’s retargeting capabilities so no abandoned cart is left behind.
LEARN MORE ABOUT THE CORE EXPERIENCE
From the customer sales experience through order management and performance tracking, CORE was designed with the end user in mind.
The shopping experience CORE enables is a culmination of best practices from decades of experience. CORE enables the full digital sales journey. From sophisticated address validation, generating an optimized sales experience with offer presentment and customization, through scheduling installation, CORE is the most intuitive and flexible solution available to capture more sales opportunities, increase cart value and maximize sales revenue.
CORE comes with the most robust set of advanced digital sales analytics to enable full-funnel transparency and meaningful strategic insights. Track web traffic conversion by source, sell-in of products by tier and package, identify purchasing behaviors and MRR trends, monitor sales performance by order type and review overall performance against benchmarks, all configurable by market with custom views available.
INTUITIVE ORDER MANAGEMENT
Simplified order management and fulfillment with CORE’s order management system. A comprehensive solution that captures all order types flowing through the platform – automated and nonautomated orders as well as leads are identified and flagged accordingly. Quickly view order status or take action on pending orders with all the details necessary for fulfillment, all while providing a superior customer experience.
WHAT OUR CUSTOMERS ARE SAYING
“CORE is a nimble and effective platform that enables full data transparency throughout the sales journey. With the performance insights from the Atlas team, we have a partner to help us innovate and deliver a phenomenal customer experience.”
“Atlas Digital Group delivered a proven platform they developed over time. For us, it was turnkey. From day one, we were leveraging the latest digital technology, sleek and simple user experience and industry-leading analytics. We needed an Amazon.com experience for the fiber and cable business. We got it.“
“We are thrilled to be using Atlas Digital Group’s CORE platform. The platform’s capability to support all variations of products and business rules in our market areas, and to do so with a refined customer experience that only took a few weeks to launch, is a game changer for us.”
“Atlas Digital Group is helping Nuvera scale up our strategic digital presence, ensuring a seamless customer experience and focus on business objectives supporting the largest-ever expansion of Nuvera’s high-speed fiber internet service. Nuvera selected Atlas Digital Group to be our partner because CORE offers a strategic technology platform that allows us to accelerate opportunity in this transformational moment for our customers and our company.”
Frequently Asked Questions
Staffing an experienced team to effectively manage digital commerce will often take years and is expensive. Our team of industry experts manages the CORE platform on behalf of our clients to simplify operations, remove the need for clients to staff a team to manage the technology and deliver immediate sales results.
It is critical to have detailed visibility into every step of the purchasing journey and to have the ability to understand where, when and how to optimize the sales experience. Offers are important, but equally important is understanding customer behavior. CORE empowers operators to identify and operationalize critical performance data quickly with its nimble, cloud-based ecommerce technology stack.
More often than not, these solutions do not perform well. This is because they were not designed with the customer sales experience as the top priority. As a result, the operator experiences difficulties with change management and data transparency, not to mention the solutions are expensive and take many months to build and integrate.
A next-generation digital commerce solution like Atlas CORE takes sales performance to the next level by enabling operators the ability to continually optimize sales experiences, build customer-centric sales journeys, use data transparency throughout the entire sales journey to drive performance management, support automated and nonautomated sales processes to unlock new opportunities for lead capture and sales success and leverage a highly configurable platform where updates can be made in hours versus weeks.